Shipping policy

Shipping Policy

Last updated: 2025-12-16

Thank you for shopping with Gentle Art Collective. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Time

All orders are processed within [2-3 business days]. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. If there is a significant delay, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: [2–5 business days]

  • Expedited Shipping: [1–3 business days]

  • Overnight Shipping: [1-2 business days]

Delivery delays can occasionally occur and are outside of our control. 

3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). Tracking information will become active within [24–48 hours].

4. Customs, Duties, and Taxes

Gentle Art Collective is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility.

5. Damages

Gentle Art Collective is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

6. Incorrect Shipping Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

7. International Shipping

International shipping is available, but delivery times may vary due to customs clearance.

8. Contact Us

If you have any questions about this Shipping Policy, please contact us:

  • Email: gentleartcollective@gmail.com